How does monitoring work if the system is on-prem?

A secure monitoring channel is established so the SMART KONEKT team sees system, gateway, tag and alert status — without access to the business data itself.

Can new stores be added?

Yes. Every new store plugs into the existing on-prem system — no new infrastructure and no operational downtime.

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טיב טעםSupermarket chains

Tiv Taam — On-Prem electronic shelf label rollout across ~50 stores

Nationwide ESL rollout at Tiv Taam — system installed on-prem inside the chain's environment and remotely monitored by SMART KONEKT.

~50

Stores deployed

On-Prem

Installed on-prem

24/7

Remote monitoring

KONEKT electronic shelf labels on produce shelves at a Tiv Taam store

Tiv Taam is a leading Israeli supermarket chain with dozens of stores nationwide. The chain picked KONEKT for a country-wide electronic shelf label rollout — across roughly 50 stores — with a specific requirement: the entire system runs on-prem inside Tiv Taam's own infrastructure, while being remotely monitored by the SMART KONEKT team.

The challenge

Nationwide ESL rollout across ~50 stores at speed.
Strategic requirement: run on-prem inside the chain, not in public cloud.
Full consistency between shelf price and POS price.
Maintain high service levels even though the system doesn't sit in our cloud.

Tiv Taam electronic shelf label on the produce aisle

Electronic shelf labels above fresh produce shelves at a Tiv Taam store

The KONEKT solution

We deployed electronic shelf labels across some categories in Tiv Taam's stores. The system's management server runs on-prem inside the chain — pricing and promo data stays in Tiv Taam's environment, and integration with the internal pricing system happens inside their network. In parallel, the SMART KONEKT team monitors the system remotely 24/7 — gateway status per store, tag battery levels, content versions and connectivity incidents.

What was delivered

Electronic shelf labels across some categories.
On-prem management server inside Tiv Taam's environment.
Integration with the internal pricing and promotions system.
Secure remote monitoring channel for the SMART KONEKT team.
Proactive alerting and ongoing operations across all stores.

Results

~50 stores live on a single system.
Full shelf-to-POS price consistency — zero gaps from labelling errors.
Price and promo changes propagate to every store in seconds.
Hybrid model: local control for the chain + expert remote monitoring by SMART KONEKT.

FAQ

Frequently asked

Tiv Taam chose to keep pricing and promo data inside their own environment. KONEKT supports both models — managed cloud or on-prem inside the customer.