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Technology & Operations8 min read

Managing Digital Signage and ESL via Mobile App

Discover how a dedicated mobile app streamlines the management of electronic shelf labels and digital signage for retail and food chains in real-time.

Mixed retail installations of screens and labels

In the modern retail era, the ability to control floor operations remotely is no longer a luxury but an operational necessity. KONEKT leads this revolution in Israel, enabling chains to manage Digital Signage and Electronic Shelf Labels (ESL) not only through a central Management System (CMS) but also via flexible mobile tools. Using a mobile app for operational management changes how store managers and employees interact with the digital shelf.

How a Mobile App Optimizes ESL Management

Managing electronic shelf labels requires maximum precision and full synchronization with the chain's ERP system. When a store manager walks the aisles at Tiv Taam or Mahsanei Hashuk, they need the ability to perform actions immediately without returning to the back-office computer. A mobile app connected to the management system allows for critical actions:

  • ESL Pairing: Quickly linking e-paper tags to new product barcodes on the shelf.
  • Battery and Connectivity Status: Real-time monitoring of tag health and branch Gateways.
  • Manual Display Updates: Switching tag templates for local promotions or language changes.
  • Troubleshooting: Identifying non-responsive tags and reporting to SMART KONEKT's central monitoring system.

Controlling Digital Signage from Your Palm

It's not just about price tags. Chains like Pizza Hut, which use digital menu boards, or Good Pharm, which operates shelf-talkers and gondola-end screens, benefit from the ability to monitor screen activity remotely. A mobile app allows marketing and operations managers to ensure the right content is displayed at the right time.

ActionDesktop CMS ManagementMobile App Management
Campaign SchedulingBest for long-term strategic planning for the entire chainView-only or minor adjustments of schedules
Screen Status SnapshotAvailable via remote monitoring interfaceInstant - see what the customer sees right now
Power ControlPre-scheduled for all branchesQuick manual override for local maintenance
QSR Price UpdatesSyncs with central databaseRapid point-of-sale updates for stock changes

Connecting Online to Offline on the Sales Floor

Using a mobile app as a retail tool bridges the gap between digital and physical systems. In deployments like the 100+ door screens at Meuhedet, the ability to verify that a screen shows the correct doctor's name or room availability via a mobile device significantly eases maintenance tasks. KONEKT's central system supports ON-PREM installations with remote monitoring, ensuring data stays secure yet accessible to authorized personnel.

Operational Benefits of Mobile Management

  • Time Savings: Employees don't need to run between the warehouse and the shelves.
  • Data Accuracy: Direct barcode scanning ensures no human error in price-product pairing.
  • Responsiveness: Changing content on outdoor screens or lobby displays in response to real-time events.
  • Customer Service: Ensuring shelf prices 100% match the checkout price.

The Future of Smart Management at KONEKT

As chains like Mahsanei Hashuk expand their ESL deployment to dozens of additional branches, the need for automation and simple management becomes critical. KONEKT systems are designed for multi-branch operations, with the mobile app serving as the operational arm of the central CMS. Whether it's digital menus for restaurants or electronic price tags, control remains in your hands – literally.

FAQ

Frequently asked

Prices are synced with the chain's central ERP. The app is used for pairing, monitoring, and operational management, ensuring accuracy at the checkout.